A Postpaid Billing Profile Already Exists
Postpaid Billing Account Already Exists Error
• Access the Account through Siebel
• Click the Credit Vetting tab
• Scroll down and untick the box labelled “ Keep my bank details for direct debit purposes” to the right of the Bank Account number
Related Articles
Billing Profile Incorrect Format
Go into Billing Profiles on the main account page Scroll to the bottom of the page until you can see the billing address as shown, in this case there is no space in the postcode click the pencil icon Select the correctly formatted address from the ...Agent Quick Fix Guides
Please see below guides for common issues agents can resolve on their own. A Postpaid Billing Profile Already Exists Adding a Sim Product Via Siebel Billing Profile Incorrect Format Creating a Fraud SR Creating Different Company Types Credit Vet ...Xpath Error
Xpath Error on credit vet: 1. From the customer comms tab, instead of clicking the ID, click the “Account Name”, highlighted below in RED. This will open the account in Siebel. 2. From the page that loads, scroll until you see “Billing Profiles” on ...Match Company Siebel
First, start by clicking the customer NAME. Next, remove the company REG number. Then click “Match Company” On the pop up that shows, select the correct company and press “OK” It will pop an error after this saying “a company with the same ...Updating address history - Guide
These steps must be followed in order STEP 1: Adding addresses Step 2: Labelling addresses Step 3: Adding Years and months STEP 1: ADDING ADDRESSES After passing DPA click the 3 dots on the top right of the customers account and click on addresses On ...