Match Company Siebel

Match Company Siebel

First, start by clicking the customer NAME.




Next, remove the company REG number.


Then click “Match Company”


On the pop up that shows, select the correct company and press “OK”




It will pop an error after this saying “a company with the same registration number already exists” but you can just press OK on that too.

Because we’ve matched company via SI we also need to vet here, start by scrolling to the bottom of the page and clicking the order number.


Then click “Line Items”


Then “Credit Vet”, the page will load for a moment then stop loading, once the loading icon is gone, f5 the page and go back into your order, the result should now show.





    • Related Articles

    • Agent Quick Fix Guides

      Please see below guides for common issues agents can resolve on their own. A Postpaid Billing Profile Already Exists Adding a Sim Product Via Siebel Billing Profile Incorrect Format Creating a Fraud SR Creating Different Company Types Credit Vet ...
    • Credit Vet Siebel

      To perform a credit vet in Siebel, first you create your pending order in Halo, then go to “Orders” highlighted below in RED. On the page that loads, click into the pending order you’ve just created, highlighted in RED From here, you then need to ...
    • Siebel Order Creation Guide

      To build a sim only via Siebel follow the below: Step one, open a comm and click the customer name. From there scroll to the bottom of the page and click the "+" symbol as shown. From the page that loads press "Catalogue" Then press "Search" Enter ...
    • Adding a sim product via Siebel

      Adding a sim product via Siebel First in halo, build a random product that shows “tab a9 are usually ok”, once the product is added, click “orders” on the black bar, from that page press the blue SBL number. Please be aware this only works when ...
    • Creating Different Company Types

      Creating a small business (other bodies etc) From the home page oh Halo click “Accounts” highlighted below in RED. From the page that loads, press the “+” symbol so create a new account, the sections below this will then no longer be greyed out. Once ...