Siebel Order Creation Guide

Siebel Order Creation Guide

To build a sim only via Siebel follow the below:

Step one, open a comm and click the customer name.


From there scroll to the bottom of the page and click the "+" symbol as shown.


From the page that loads press "Catalogue"


Then press "Search"


Enter the SKU you require in the "Product ID" box then press enter, once the product appears, press "Add Item"


From here your basket will be populated, you then need to go back to the "Line Items" and press "Credit Vet" underneath the order button.


First, highlight the PAYM line and press Retrieve MSISDNs, then drop the PAYM down and click the arrows until you can see "Spend Manager Enterprise" as shown below


Spend Manager typically shows as the last product so click the double arrow until you see it. You can then populate the spend manager amount.


Click "Split Delivery" then complete as usual.



Once you've completed split delivery and confirmed you can then tick terms and conditions (1), verify (2) and submit (3). As shown below.


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