Reactivating a Cancelled account

Reactivating a Cancelled account

When you see a account is in a Cancelled state, you need to first select the arrow next to select action and 'Preform additional actions'


Scroll to the bottom of the page and under 'orders' press the '+' symbol 


Select catalogue at the top of the page 


then search 


enter the SKU: 106269 and click search 


Select add item


then it will show in the basket on the right of the page 


then go to line items 



From here, tick 'terms and conditions' then 'verify'  (ok and close the popup) and 'submit'


wait for the order to complete and then go back to account front way and it will show as active


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