PC does not have any internet / Agent cannot login
If one of below messages is being displayed when an agent is trying to login:
First, please check the Ethernet cable is correctly plugged into the back of the PC
Make sure when the Ethernet cable is plugged in, there are green and yellow flashing lights.
‘resq.local’
The PC is connected to the network and internet.
Occasionally underneath resq.local it will display ‘No Internet’, this usually is false.
If you still have issues, please raise a ticket.
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