Raising a Prepay SR

Raising a prepay SR

Access the account the front way and press the 3 dots and press service requests 

Click 'create new SR'

Select 'type' as Disconnections and then scroll up to area 

Select 'area' as Mobile, 'Sub-area' as Migration to Pre Pay, then paste then number (beginning 44) into the installed ID box 

Put in 'notes' and 'requests' the below. P

Please migrate CTN:44XXXXXXXX to PayG on (30 days from todays date)

Then Scroll to the bottom and press 'submit SR' 

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